Emory expands access to free, anytime health services for all students .




Emory University is taking steps to ensure all students, whether residing on campus or off, have access to robust health services amid the global pandemic. Emory launched the Emory Anytime Health Services website on Monday, which details expanded Emory Student Telehealth services to support mental and medical care needs of all Emory students, wherever they live.

Emory has partnered with a third-party telehealth provider, TimelyMD, to supplement existing mental health services already provided by Counseling and Psychological Services (CAPS) and Student Health Services (SHS). Oxford students, whether located on campus or elsewhere in Georgia, can call Counseling and Career Services (CCS) at 770-784-8394 for individual counseling and psychiatry services. The expanded offerings announced this week are available to all enrolled undergraduate, graduate and professional students at Emory.

Service availability varies based on where students reside. Enrolled students living in the metro Atlanta area or on or near the Oxford campus are encouraged to schedule in-person appointments through CAPS, SHS and CCS, which also offer mental and medical telehealth appointments with Emory providers.

Enrolled students in the United States living on or off campus can also schedule telehealth visits through TimelyMD for around-the-clock medical, psychiatric and counseling needs.

All enrolled students, whether living within or outside of the United States, can access on-demand mental health support 24/7, using a new service through TimelyMD called TalkNow.

“As we all navigate this pandemic, many students in our community are managing tremendous grief, stress and anxiety – and we want them to know we are in this together,” says Enku Gelaye, dean of Campus Life. “TalkNow, in particular, promises to be an incredibly powerful new tool because it provides additional mental health resources for our students around the world who will be able to talk with a licensed professional anytime, including after hours.”

As a part of the 2020-21 Emory Community Compact, all students must report to SHS with any symptoms or questions related to COVID-19. The Emory Student Telehealth program is not intended to provide students with health guidance or reporting related to COVID-19.

To access Emory Student Health and to learn about all anytime health services, students can visit www.emory.edu/anytimehealth.